pattie7459
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A big shame as the camera that is working works v well ( my home one is still offline and I have a brand new one still in the box which I am loathe to set up until these numerous issues are address...
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I have 2 floodlight cameras one at home and one in another . My older one went off after an electrician switched the mains off and on several times and hasn't connected since, ( presumably unable t...
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Most likely the camera . Have you tried removing or replacing the sd card ? If you can label the 2.4g bandwidth differently then it will enable the camera to connect only to 2.4g as it will not wor...
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I have 2 floodlight cameras one at home and one in another . My older one went off after an electrician switched the mains off and on several times and hasn't connected since, ( presumably unable t...
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"devices often appear "network locked" due to compatibility issues with modern 5GHz, WPA3, or dual-band routers, rather than a permanent lock. Fix this by ensuring your router supports 2.4GHz, disa...
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You can raise a ticket and request a reset code or QR code but will need to give them the serial number on the inside of camera . This could take a few days ( you might be able to rename the new ...
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Andrey you should not put information of your serial number on this forum otherwise someone could take advantage of it ( not that the floodlight camera can actually work ! 😂🤣 ). You should submit a...
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Based on common issues with camera applications, this behaviour is usually caused by a software glitch where the app fails to refresh the data stream when transitioning between cameras. Here are ...
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Somewhere on here there is a troubleshooting section and when you cannot progress there is a link to request help . You can also reach it via the app when you try to select set up if I remember. G...
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Send a request in . They may have to unblock the cameras before you can pair them ... you may need to send a photo of the s/n number of each camera in order to do so ( remove the grille that you ...
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