pattie7459
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Are you using a wifi extender? If so they recommend naming the SSID differently or using a mesh system instead Have you tried factory reset in the new camera ? ( Need to make sure the QR code i...
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Hello What is the issue ? A lot of things can be rectified by replacing the sd memory card ( high spec preferably) , making sure the WiFi is adequate and rebooting the fuse box in my personal e...
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Even if card appears to work it is worthwhile changing to a high spec with fast recording
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Yes the lube goes on the contacts ( you can get a big tube from web - I had to pay £5 for a teeny sachet years ago but you can get 80 ml for not much more now ) I used to reset the fuse which wor...
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Have you changed the microSD card ? If not get a good quality one suitable for security cams with fast upload speed ( and add a smidgen of dielectric lubricant to water proof it ) That worked for m...
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On the Netatmo app select [advanced settings] -[alert & record settings] - [smart settings] - [delete old events] - here you have option to change from 48 hrs to 6 months “ As long as you have a...
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I cannot comment on apple homekit as I do not use this however there is a way of changing the storage of videos from default of 3 months . The timeline is possibly affected by resets , prolonged ...
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How frustrating! It’s quite a recurrent issue looking at google ( …plus some references to an update on 7 June) . AI has some suggestions including checking SD card etc etc ….but most likely it...
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@sasha posted this earlier https://helpcenter.netatmo.com/hc/en-us/community/posts/20552366898706-Netatmo-Presence-Outdoor-Camera-completely-unreliable?page=1#community_comment_27615590389650 May...
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Either it’s too far from WiFi connection ( try a linking device ?) or try replacing the microSD card ( search in the community pages here for my other post , plus silicon grease you need )
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