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Where can I find my product’s serial number?


  • The serial number consists of one letter followed by 6 digits (e.g., vxxxxxx)

The serial number for your Smart 2-in-1 Sensor can be found:

  • On the product packaging, in the box in the bottom right-hand corner, above the barcode.


  • On the back of the product, in the battery compartment, just above the product barcode.


  • In your Smart Home ecosystem app, in the product settings. For more information, you can visit the help page for your ecosystem through the following links:
    • Apple Home
    • Google Home
    • Amazon Alexa
    • SmartThings


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