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My Smart 2-in-1 Sensor is out of range and will not install in my app.

Your Smart 2-in-1 Sensor won’t install. You can:

  • Restart your router.
  • Restart your Smart 2-in-1 Sensor by removing and reinserting the battery. The product will initially flash green to check whether the magnet is nearby.
  • After a few moments, your product will flash white, and you can pair it in the application.

If the product does not flash white, reset it.

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