Note

• The serial number is composed of one letter followed by six characters (ex: gxxxxxx).
• The MAC address is in this format: 70:ee:50:xx:xx:xx.

You can find the serial number / MAC address of your Smart Video Doorbell:

• In the Home + Security app settings (if your Doorbell is already paired to your account): 
  • Go to the main menu on the left > Manage my Home
  • Select the room where the device is located
  • Click on the device : you will find the serial number on this page.

• On the back of the product
  
  
  
  
• On the packaging

Updated April 19, 2023 14:33