Help Center

How do I remove access to my Netatmo products in Amazon Alexa?

To remove the Netatmo products from your Amazon Alexa, you must unlink the “Legrand - Netatmo - BTicino” skill.


  1. Open the “Amazon Alexa” app or log in on the Amazon Alexa website and select “Skills & Games” in the menu on the left.
  2. Select the button “Your Skills” at the top-right of the screen.
  3. Select the “Legrand - Netatmo - BTicino” skill you want to disable.
  4. Select the button “Disable Skill”.

Check that the service has disappeared from the list and repeat the procedure if necessary.

Another option is to directly revoke the access you gave to Amazon on your Netatmo app. To do so, go to the “My account” section, select “Third-party applications”, and click on “Amazon Alexa”. At the bottom of the screen, press the red button “Revoke access”. It can take some time to see the skill deactivated in the Amazon Alexa app.

In both cases, your products may still be visible in the Alexa app (even if the control fails). You need to manually delete the products since Alexa does not automatically delete them.


Was this article helpful?

Have more questions? Submit a request