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Comments
25 comments
Totally agree! I don´t like the new wheather webfrontend either.
Please dear Netatmo Team give us at least a chance to switch to the old view.
Thanks!
You are not alone, and probably not in minority either. The new interface is flawed, and Netatmo should allow acess to home.netatmo.com until they have sorted their problems with the new beta version.
By way of an update, this is the response from customer support.
Thank you for contacting Netatmo Support. I appreciate your suggestion about the new web-app. Please know that I have forwarded your email to our Research and Development team, to potentially consider it for a future update.
I want the old version. This one is terrible. I will probably go away from Netatmo if i cannot use the old version.
What have you done!!!!! This is a catastrophe. Give us back the old version.
It total Cr*p! cannot rename rooms or see clearly how much rin has fallen.... Gives back the old app, this is so unfriendly
I fully agree - the new user interface is useless - return the old one - please!!!
I have used NetAtmo products for seven years with great pleasure (weather, camera and heating).
But now it seems that I have to find another company with a proper GUI - it really is a shame.
Has usability testing been forgotten?
Absolutely uselessly.
From one of the best UI, your 'CEO' decide to make one of the worst in all segments.
Improve or repair will not help, because idea of new UI is beginner work and wrong
Even the readings between the web version and the phone app do not agree how can that be???
I completely agree with you, the new site was designed by an ignorant person who has no idea what it means to display weather data... just look at what the Davis stations do... they are simply incompetent
new website wind etc... very very bad, totally incapace people
Totally agree with all these comments, what a terrible update. Please give us back the old dashboard asap or improve 1000%
To Netatmo Will you share the old version or do you care about the user?
Adding on - the new dashboard is awful. How is it possible that someone thought it was better. I'm unable to see rain or wind data on its own. PLEASE CHANGE BACK!!
They don't change their BAD website because they don't like criticism.
Umpteen days on and so many comments. Where is the Netatmo response???
Are we just numbers and 'old customers' who have already spent their money and so don't matter any more??
This is so typical of corporate thinking. End of our relationship, looking for a new product if anyone has any suggestions.
Raymond
I* cant even load the new website or app. It just keep flashing. Any ideas please.
Sally
This new webpage is terrible.
It is not upgrade, but downgrade.
Since I don't like 100 apps on my phone, I use web pages wherever it's possible. So this new Netatmo web page is really catastrophic.
Please give us back old good my.netatmo!!
Seems we are getting totally ignored on here. If you have not done so already, give them a big thumbs down an Trustpilot!. They do not even acknowledge any of these comments properly! We are just the customers and apparently we do not matter! Shame on you!!!!!!
The new web is totally useless
The new site is pointless...
Give us back the old site!!!
there were some changes made that helped with what I needed but obviously someone in QA isn't doing their job...lol
Don't you see the people's choice?
The new site design is awful, we request old design back!
Apparently they are ignoring us because the topic has been up for 2 months and no response from the admin.
They are obviously aware of their mistake, but they don't dare to admit it.
Do you even realize that you had a very nice and simple site and now it's a mess.
Put the old page back.
there are so many complaints and they have been ignored, the new site doesn't work and shows incorrect data, my advice is to stop complaining and change supplier
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