New Web App is a DISASTER! Cannot control or schedule thermostat AT ALL! BRING BACK THE OLD VERSION

larios

The new web app is an ABSOLUTE disaster!...
All Thermostat functions have been eliminated, including scheduling, calibration, and all the details of its functions! As a result the Thermostat is nowhere to be found. 

It is apparent that the web app was launched WITHOUT any testing, without user input and with software developers who are TOTALLY detached by the services and hardware you offer.

You can launch as many gimmicks as you want and call them software, but for actual utility BRING BACK THE OLD WEB UI/UX NOW!
At least it worked! 

 

13

Comments

7 comments

  • Comment author
    ldmmanagement

    Could not agree more, stop changing for the sake of changing. If you do change get it done by someone who uses the system or pick people who use it before launch. You have paid a lot for this & the designers have not a clue about your system, or its needs of the people it serves, truly shocking

    2
  • Comment author
    benny.dormaels
    • Edited

    For the OpenTherm thermostat there is not even a web app , which is even worse.

    3
  • Comment author
    sgudgeon

    The new web app is a disastrous decision by Netatmo and a retrograde step. At the very least we should have been given the option of retaining the old app.  

    2
  • Comment author
    serghao

    Return the old design back, new one is not convenient at all

    0
  • Comment author
    timexpro

    Put back the schedule setting, because setting this on the phone is suicide, especially for elderly people who have poor eyesight.

    In addition, the new site is very opaque.
    I don't know who forced you to change the page, because it was missing nothing.

    if it ain't broke, don't fix it !!

    -2
  • Comment author
    alfmolsen

    Don't invest in Netatmo if you are a weather freak. The resolution is horrible! 10 - 30 minutes before you can se what's happening. You will miss the highest wind speed/rain downfall. Complete waist of money. Just another wireless gimmick

    0
  • Comment author
    billat3

    Totally agree the new blue app is a disaster
    How the heck do you switch it to away mode to turn the heating off.
    Then back on again
    If no improvement then no option to change to a much better system

    0

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