Anemometer not working
The batteries ran out for my anemometer recently, so I have replaced them with fresh ones. It doesn't appear that the unit is working as it does not connect to my base station and there is no green flashing light. The unit is damp inside the battery bay and although there is no corrosion, I have checked the batteries and checked that they're fully charged and supplying the expected voltage. The anemometer is less than 12 months old, but I can see condensation in two of the sensor windows, for an expensive outdoor unit, this doesn't seem to be very resilient to water ingress. How do I return this unit?
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6 comments
Craig,
I guess following happens: battery parts isn't sealed that well, so moisture enters, but: It cannot harm anything, as it's only the battery part.
But by heat, the battery part heats up and moisture evaporates - into the central core, which acts as hollow cable tunnel to the top part. The moisture will this way enter the top part - during the night the moisture will condensate. The condensate will then get onto the electronics, but also into the anemometer covers, were it will get visible as droplets.
Moisture can be really a problem - I guess most problems with the anemometers result because if moisture and maybe this causes electronic failures or electronic damage, till electronic death
I have the same issue, batteries went low, the unit does not restart after replacement.
I had moisture problems in the past, but I believe it came from the top part, rainwater seeping through the cable channel to the bottom. I resealed the rim of the top part with a synthetic glue and the moisture problem disappeared for the whole year. But now the unit died.
I my view, the anemometer is poorly designed, for an instrument to be exposed to the elements. It ages very quickly, the plastic parts suffer from UV a lot. Plus, the wind speed readings are not very accurate. I am hesitant to spend money on buying a new unit (with uncompelling precision) every few years. It is a pity, because other Netatmo products seem to work well.
Hello, I have a problem, my anemometer uses a set of new batteries for a week, I replaced the batteries twice and the problem returns? How can I fix this?
After several trials with fresh batteries, I managed to bring my anemometer back to life. It turned out that corrosion ate through one of the wires in the battery compartment. Maybe others have a similar problem with corroded contacts? I replaced the corroded part with a piece of aluminium. Yet, it was primarily caused by the condensation of water from the environment = poor sealing (as I mention in my previous comment).
Same problem as the other people who posted here. Low battery indicated. There was water inside. I dried everything out and replaced batteries. The LED didn't light and it can't connect to the base unit. Less than a year old. How do I get a replacement or refund?
Same happened to me...opened it up, let it dry and put some silicone in the right place to seal it AS IT SHOULD HAVE BEEN ORIGINALLY...the weird thing now is that I can pair the device with no problem, green light works...but no data from it since then.
And things went worse with the rain gauge....dead! Water inside due to heavy rain (really? a rain gauge that can't stand to RAIN?)...I'm not kidding, you could shake it and feel the water inside like a bottle...let it dry, put silicone, new batteries...no luck, completely dead.
Bought both in bundles, they lasted only 3 months. Support tried to make me do absurd things like "reset the base, change batteries, etc"...(ok, had no time for this bull**** and also I had thermostat and additional device didn't want to reconfig).
So, considering also my tampering, I gave up contact with them. Those were my last 150+ euros spent for a Netatmo product. I paid for this mistake out of my own pocket.
Poor designed devices that every chinese manufacturer would sell for 15 $ each (and maybe lasting longer than 3 months).
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