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Comments
11 comments
I have the same problem. One of my indoor modules drain 7% of battery capacity per day. The problem just appeared after 2-3 years of normal consumption. I will look elsewhere for climate sensors.
same problem here...
We have the same issue. Our newest indoor.mldule drains battery in a week, while our old one lasts so long!
Exactly the same here. It's been working flawless for several years and suddenly one of my three Indoor Modules sucks up the power of the four Duracell Procell Constant batteries in a weeks time. The other two modules are fine, as is my Outdoor Module. All modules are the same age.
I've been trying to place the faulty module alongside the Main unit, to see if it was because it had weak signal and therefore would use up the batteries, but it's still the same.
As I see this thread is kind of "old" and still unanswered, I guess we're just out of luck?!
Sorry to say but poor support from netatmo stll getting empty batteries and they dont respond at all. 😡
I have got the same issue, after 4 years of usage battery of my thermostata indoor unit decrease in a couple off week. Now is out of warranties but I see in internet that it is a common issue. very strange. I am waiting for assistance support to understand how to proceed, if it cost few to repair it. I think it does not value all that money with so many risk.  I have got 3 thermostat and currenttly 2 of 3 had that issue ( 1 replace in warranties). if I do not repair it will try to disconnect the screen and see if it is the screen the issue, but first i wait answer from technical assistance
I have the same issue.
Welcome the group of unlucky, I understand your frustration. you have to understand if worth to repair/replace 44 euro+ delivery cost. I have repaired, but it wil be the last, still waiting teh delivery!!! Next I will buy a general Wifi termostat. you loose all the hystory.Â
I had the same issue with an indoor weather module. I appear to have fixed it by basically resetting the device. To do this i went into the app on my phone, went to Manage My Home, selected the device i have issues with and pressed the ... followed by Delete. Once removed i readded it and it now appears to be working fine. Be aware you will lose your historic data for that module but i believe Netatmo can relink this if you email support.
Good Luck.
Got same on one module. Is there any way to get in touch with netatmo?
Can´t find their support anywhere.
Hi from my original post over a year ago nobody from Netatmo ever replied instill have the same problem and tried all the above suggestions, and its only 1 module. They keep sending offers for new devices but services ……..
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