Video doorbell alert zones

nat

My video is detecting a person every few seconds when the wind is blowing. There is no-one there. I think it is seeing moving tree branches. I cannot find how to set alert zones. How do I do that?

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Comments

12 comments

  • Comment author
    Viktor

    Hold finger on event and improve detection

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  • Comment author
    nat

    Where do I find that?

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  • Comment author
    Viktor

    In app. in list of events

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  • Comment author
    nat

    Is that the same as timeline?

     

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  • Comment author
    Viktor

    yeah

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  • Comment author
    nat

    This gets me to "This is not a person" but it does not allow me to set alert zones/

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  • Comment author
    Viktor

    Alert zone you can set in doorbel settings

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  • Comment author
    nat

    I went to settings/Alert and recording settings//Video doorbells.

    When I get there, the only options is set , for people, it records or records and notifies.

    Nothing about alert zones.

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  • Comment author
    Viktor

    https://helpcenter.netatmo.com/hc/en-us/articles/360016638960-What-are-the-Alert-Zones

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  • Comment author
    nat

    Yes, I have seen that already. It says "You can define up to 4 Alert-Zones" but it does not tell me how to do so. That is the whole reason why I asked this question. But I still do not know the answer.

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  • Comment author
    mick

    Alert Zones are under:-
    Settings.
    Then manage home.
    Then the location of doorbell.( mine is outdoors)
    Then the doorbell name. (Mine is doorbell).
    Then you should see the alert zones option.
    (This is on iPhone, android might be slightly different)

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  • Comment author
    nat

    Thank you. This is what I needed.

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