In case of major outage, a banner is displayed on the Netatmo helpcenter website. It's a manual operation
Have a good day,
Leslie - Community Manager
0
nezeris
Hello I'm expieriencing a big issue with all my outdoor cams. actions are recorded but video could not be viewed. Live watching is also not possible. Message text is camera is not available. Multiple restarts without success. even not possible to configure a new backup camera. Please assist ! Is there a hotline phone number which to call for further assisstance ?
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Hello Roberto,
In case of major outage, a banner is displayed on the Netatmo helpcenter website. It's a manual operation
Have a good day,
Leslie - Community Manager
Hello I'm expieriencing a big issue with all my outdoor cams. actions are recorded but video could not be viewed. Live watching is also not possible. Message text is camera is not available. Multiple restarts without success. even not possible to configure a new backup camera. Please assist ! Is there a hotline phone number which to call for further assisstance ?
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