Please Help - No code and Im a tenant.

91.jorge

Hello,

I just moved into a new place and it came with a Smart Thermostat. I've created a new account. however, I can't set it up. I don't have the Homekit code, no QR code and no code behind the relay.  I've tried to do it from my laptop but when I tried to associate my account to the device it says.. "you need an invitation from the owner"...

Please help. how can I restart the device to set up a new account as an owner or where can I find the code??

thank you in advance. 

 

1

Comments

3 comments

Date Votes
  • Comment author
    fred6276

    Same issue for me. No one no answer ???

    0
  • Comment author
    nonchevou

    The same thing happens to me,

    0
  • Comment author
    Ladislav

    Dears,
    I have a similar problem with lost QR code of Netatmo Relay
    g237cbc
    Thank you and regards.

    0

Please sign in to leave a comment.