Manual Boost not turning off

Permanently deleted user

Only just started using the thermostat again now winter is coming, so dont know how old this issue is, but was definitely working fine in the spring.
Setting a temporary manual boost in the app or webpage kicks off the boiler correctly to start heating but doesnt automatically cancel after the set time of an hour, it just stays on indefinitely.

My relay and hub are on the latest firmware but I noticed a previous update made some changes to the way boost works, so I wonder if something has broken?

How can I contact Netatmo directly to report this?

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  • Comment author
    fabian.brandimarte

    One of my valves also keeps turning on manual boost every day and it's wasting so much power. How can I contact Netatmo to fix this?

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