Termostat app ignoring scheduling

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I've set the thermostat to heat up to 21°C at 6.30am, but for some reason it's been completely ignoring that schedule and turning on randomly at 4am, not when I set the time for. I was thinking maybe it's following the schedule, just with a time delay, like it's 2 hours ahead in time zone or something, but no way to see that or change the time setting etc. Just have so little control over anything with the app. Any advice would be helpful.
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2 comments

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  • Comment author
    zoe.kelly89

    We're having a similar problem except its turning off a lot earlier than the scheduled off time

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  • Comment author
    andy.duff

    In the app, go into settings and select operating mode. From there check that heating prediction (auto adapt) is disabled and that priority settings is set to “comfort”.
    Then go into “manage my home” click on the … and check the time zone is correct.

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