No outdoor temperature

rasyla

December 10, 2024 07:35
6 comments

I get no outdoor temperature readings, I can se the outdoor module in manage my home the module is powered and the wireless signal is fine why don’t I get readings?

Comments

6 comments

efux888
- December 16, 2024 05:44
I have this problem too

1
rasyla
- December 16, 2024 06:12
It’s working again, I suspect it’s a missing connection to a server at Netatmo that sometimes cause problems

0
alorentz
- Edited January 11, 2025 11:29
Netatmo has made it really hard to open the outdoor module. I had to remake a tool that reached the screws. When open I soldered two suspicious spots (a small metallic cylinder in the middle of the circuit board) and just like that it's working again. I had nothing to lose because I had already ordered a replacement.

0
johnohol
- January 11, 2025 10:45
I have the very same issue! Both homes, the outdoor unit shows no data.
Says, change battery or move closer. I've done this, but nothing happens. Need fixing!

0
docboy2007
- January 15, 2025 03:32
I have changed batteries on my outdoor module but module does not turn green and module shows no battery level

2
hannele.logren
- January 16, 2025 07:56
Same problem! Support suggested kind of bullshit advices like use rice and put outdoor module in the dark room (!!!). My outdoor module was outside just 1 month and couldn’t join the station any more. Obviously there is big quality problems with devices.

0