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Comments
7 comments
Hello,
The authorization to HA surely failed after the password change
You should go here : https://home.netatmo.com/ > Parameters > My account > Third-party apps > Revoke consent to HA
Then go back in HA and redo the /authorize process (you will maybe have to delete your installation and re-do it in the HA interface also)
Have a good day,
Leslie - Community Manager
Hi,
I have the same problem even tho I didn't change any password.
I tried to delete my integration and then to add it again, but now I have this screen.
Can you please help me?
Cristi
Same here. After upgrading to HA 14.1 the Netatmo (and Legrand too) integration stopped working. I deleted and re-added the integration and it seemed to work again. Then, after a few hours, it stopped a second time and now I receive the same message of cristyyy2003.
EDIT: Home Assistant Cloud is listed in the third party apps list in both Netatmo and Legrand H+S accounts
Also in my case, suddenly, since this morning the connection via HOME ASSISTANT to Netatmo returns:
500, message='Internal Server Error', url='https://account-link.nabucasa.com/refresh_token/netatmo'
No release change has been made, no password change.
It simply no longer works without any change.
What can be done?
Thank you
I ended up deinstalling the plugin and then adding it again. It’s working fine again since then. An option to avoid this manoeuvre would have been nice.
Hello,
If I refer to this forum : https://github.com/home-assistant/core/issues/136245 <= it seems that HA now have a "repair" option to fix the problem
Can you please give me a feedback about this ? I'm also in communication with HA and our developers to investigate this
Have a good day,
Leslie - Community Manager
What worked for me was to restart HA (Developer tools>Check and restart>Restart) and, upon restarting, wait for HA to throw an error saying that it couldn't connect to Netatmo. A link was provided right there that allowed me to log on to Netatmo via browser and reestablish the third application link right away.
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