After Password change but Home Assistant integration is no longer working

mail
Hello! I changed my Netatmo password but since then my home assistant integration writes Failed setup, will retry: 500, message='Internal Server Error', url='https://account-link.nabucasa.com/refresh_token/netatmo What can I do?
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Comments

6 comments

  • Comment author
    Leslie Community moderator

    Hello,

    The authorization to HA surely failed after the password change

    You should go here : https://home.netatmo.com/ > Parameters > My account > Third-party apps > Revoke consent to HA

    Then go back in HA and redo the /authorize process (you will maybe have to delete your installation and re-do it in the HA interface also)

    Have a good day,

    Leslie - Community Manager

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  • Comment author
    cristyyy2003
    • Edited

    Hi, 
    I have the same problem even tho I didn't change any password.

    I tried to delete my integration and then to add it again, but now I have this screen. 
    Can you please help me?
    Cristi

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  • Comment author
    antpass58
    • Edited

    Same here. After upgrading to HA 14.1 the Netatmo (and Legrand too) integration stopped working. I deleted and re-added the integration and it seemed to work again. Then, after a few hours, it stopped a second time and now I receive the same message of cristyyy2003.

    EDIT: Home Assistant Cloud is listed in the third party apps list in both Netatmo and Legrand H+S accounts

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  • Comment author
    lancellotti.massimo

    Also in my case, suddenly, since this morning the connection via HOME ASSISTANT to Netatmo returns:

    500, message='Internal Server Error', url='https://account-link.nabucasa.com/refresh_token/netatmo'

    No release change has been made, no password change.
    It simply no longer works without any change.
    What can be done?
    Thank you

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  • Comment author
    mail

    I ended up deinstalling the plugin and then adding it again. It’s working fine again since then. An option to avoid this manoeuvre would have been nice.

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  • Comment author
    Leslie Community moderator

    Hello, 

    If I refer to this forum : https://github.com/home-assistant/core/issues/136245 <= it seems that HA now have a "repair" option to fix the problem

    Can you please give me a feedback about this ? I'm also in communication with HA and our developers to investigate this

    Have a good day,

    Leslie - Community Manager

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