Does not connect, does not start, the green LED light is pulsing, and it does not work as a classic doorbell.

November 04, 2025 08:43
5 comments

I am experiencing an issue with my Netatmo Smart Video Doorbell. After powering it on, the LED on the device keeps blinking green and does not stop, regardless of the power source:when connected via USB 5V 2A,and when connected to 230V AC through a transformer.The device does not proceed to the next stage of setup.

Comments

5 comments

grzegorz.szymanski
- November 16, 2025 17:11
Hello. I'm having trouble configuring my Dorbell. The LED keeps flashing green. I disconnected the doorbell from the 230V power supply and connected it to USB, and the doorbell keeps flashing green. I can't reset it/the reset button doesn't work when pressed. Please help.

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Quickborn
- November 23, 2025 13:15
Exactly the same issue currently on my doorbell…

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Permanently deleted user
- December 08, 2025 16:55
I seem to have the same problem.

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geneastringer
- December 27, 2025 01:14
Sounds like my problem also.

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mannerheim
- April 18, 2026 04:28
Yes, I am having a similar problem however it functions normally when I try to reset it and then it shows the right colours as per instruction for resetting. However, when back on wall mount it just pulsates green.

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