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Comments
2 comments
Based on common issues with camera applications, this behaviour is usually caused by a software glitch where the app fails to refresh the data stream when transitioning between cameras.
Here are the most effective solutions to fix the issue, ordered by effectiveness:
Immediate Workarounds (to avoid app restarts)
Toggle Live View: If the timeline vanishes, try switching to a different view (e.g., event list) and back to the live view to force a refresh.
Force Stop the App: Instead of just closing it, go to your phone's app settings, select the app, and choose "Force Stop".
Troubleshooting Steps
Clear App Cache and Data: This is the most common fix. On Android, go to Settings > Apps > [Camera App] > Storage and select Clear Cache (and "Clear Data/Storage" if necessary).
Update Firmware/App: Ensure both your camera firmware (e.g., HomeBase or SD card firmware) and the app itself are updated to the latest versions.
Check SD Card/Storage: If using an SD card, it may be failing or corrupt, preventing the timeline from loading new data after a switch. Try formatting the SD card.
Re-pair Cameras: If this happens frequently, removing the camera from the app and re-adding it (factory resetting the camera in the process) can resolve synchronization issues.
Check for Conflicting Apps: If you have multiple camera-related apps running, they may conflict and cause this issue.
If the issue persists, it may be a known bug in a recent app update, and you may need to wait for a patch from the manufacturer.
Thanks!
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