defective outdoor lighting

toon_paulussen

After several attempts to contact them, I have to say that Netatmo refuses to help me. I'm looking for a solution because my device is defective and under warranty. Are others experiencing the same problem with this manufacturer?

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  • Comment author
    j.bickerton
    • Edited

    Yes I’ve got the same exact issue with the LED light no longer working, and same unresponsive support regarding warranty claim.

    Edit: Eventually they have got back to me and issued a refund having sent it back, send a message via their support website and they will hopefully respond

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