Wifi connection setup not possible with 2 new smoke alarms luc.deville February 18, 2026 17:15 2 comments I have 4 new smoke detectors of which 2 cannot be connected to WiFi. I have been waiting for 3 weeks for a response and solution from the helpdesk but I don't get any more response. It is unacceptable that Netatmo does not solve this issue. Comments 2 comments Sort by Date Votes sven March 11, 2026 16:52 Did you manage to fix this? Having the same issue with 2 out of 3 new detectors 0 luc.deville March 11, 2026 17:06 No, the problem is still present and there is no response / solution from the Netatmo helpdesk. I have already tried another Wi-Fi network, another account and another device but that does not solve the problem. 0 Please sign in to leave a comment.
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Did you manage to fix this? Having the same issue with 2 out of 3 new detectors
No, the problem is still present and there is no response / solution from the Netatmo helpdesk.
I have already tried another Wi-Fi network, another account and another device but that does not solve the problem.
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