Lack of Response

bamford.andrew.j

March 14, 2026 06:59

After attempting now three tickets reporting issues with a replacement outdoor module that has only lasted a year without getting a response in weeks am reassessing using all the netatmo products I have. The new outdoor module has lasted only a year before failing. having been a very long time user the lack of response to what simply looks like a module failure and would be an easy replacement i found very surprising not great service and is making me reassess the use of the products i have. Time for me to move on I think. after years of great service and great product support in the past I am shocked by the lack of responses.

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Lack of Response

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