pierre.koever
Activity overview
Latest activity by pierre.koever
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pierre.koever commented,
@fb --> for me, only a replacement worked.Netatmo service helped me indentify there was no other option (settings, protocols, logs). Once they concluded is was a product issue, they supported me in...
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pierre.koever commented,
Hello again,I simply looked up their email address for support on their webpage (contact-support@netatmo.com), but in the end, I filed a memo using their support webpage (https://helpcenter.netatmo...
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pierre.koever commented,
Catching up on my post from 2 months ago. I was in contact with the Netatmo support since then, and they were very professional. After a couple of tests and checks, I had to file proof of purchase ...
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- 1 vote
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pierre.koever commented,
I sought contact with support, and it's a bit hidden at the very end of the FAQ on the regualr Netatmo homepage. There, there is a point where you can write an email form to support, should you not...
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pierre.koever commented,
Well, I guess that we are all hoping that one of us would find a fix to our issues - thus all the comments.However, no-one has a solution yet.And the helpcenter usually tells us to re-install, whic...
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- 3 votes
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pierre.koever commented,
I also have one sensor out of 6 that behaves "different": difficult to pair with the camera, and simply impossible to calibrate. Trief it on two different cameras, standing next to each other, no w...
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pierre.koever commented,
Also with v5.22.0, I got one camera working perfectly fine, and the other keeps losing the network; however, they stand next to each other.Also, the "bad" one keeps losing the siren. And now, with ...
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pierre.koever commented,
Got two indoor cameras; one loaded the update to v5.24.0, the other keeps looping for days to trying to load and install. Anything that I can do to force the install ?
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pierre.koever commented,
I have two cameras, one is working fine, and the other has this bugging issue of disconnecting several times a day and immediately reconnecting. So it's definately NOT the network or the setup; the...
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- 2 votes
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pierre.koever commented,
I have two cameras in the menatime, one is working fine, and the other has this bugging issue of disconnecting several times a day and immediately reconnecting. So it's definately NOT the network o...
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