pierre.koever
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Recent activity by pierre.koever
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Well, I guess that we are all hoping that one of us would find a fix to our issues - thus all the comments.However, no-one has a solution yet.And the helpcenter usually tells us to re-install, whic...
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- 3 votes
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I have two cameras, one is working fine, and the other has this bugging issue of disconnecting several times a day and immediately reconnecting. So it's definately NOT the network or the setup; the...
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- 2 votes
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@fb --> for me, only a replacement worked.Netatmo service helped me indentify there was no other option (settings, protocols, logs). Once they concluded is was a product issue, they supported me in...
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- 0 votes
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Hello again,I simply looked up their email address for support on their webpage (contact-support@netatmo.com), but in the end, I filed a memo using their support webpage (https://helpcenter.netatmo...
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- 0 votes
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Catching up on my post from 2 months ago. I was in contact with the Netatmo support since then, and they were very professional. After a couple of tests and checks, I had to file proof of purchase ...
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- 1 vote
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I sought contact with support, and it's a bit hidden at the very end of the FAQ on the regualr Netatmo homepage. There, there is a point where you can write an email form to support, should you not...
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- 0 votes