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Vianney Community team

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Articles

Recent activity by Vianney

  • What is a scheduled invitation?

    A scheduled invitation gives your guest the right to use the Smart Door Lock for a period chosen by you*. It is created in the Home + Security app by a household member who has permission to contro...

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    • -3 votes

  • What is the purpose of my Smart Door Lock’s Property Card?

    The Property Card identifies you as the owner of the Smart Door Lock. Every Smart Door Lock has its own Property Card. The serial number of the Smart Door Lock is on the card. Read the article Wher...

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  • What validity period can I set for my scheduled invitation?

    A scheduled invitation enables a member of the home to share access to the Smart Door Lock with a guest throughout a validity period of their choice. This validity period must follow these rules: ...

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    • 1 follower
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    • -3 votes

  • Can I use the Property Card to open the Smart Door Lock?

    The Property Card is not a Smart Key and cannot be used to lock or unlock your door. Its only purpose is to identify you as the owner. Read the article What is the purpose of my Smart Door Lock's P...

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    • 1 vote

  • How do I use a Smart Door Lock invitation? What is the purpose of the Home + Guest app?

    Netatmo Smart Door Lock invitations can be opened and used in the Home + Guest app. This app, available on Google Play (Android) and the App Store (iOS), does not require an account. Steps Tap the...

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    • -4 votes

  • Is it possible to extend the validity period of an invitation?

    For security reasons, an invitation cannot be edited. It is therefore impossible to extend the validity period of an invitation. If you want to extend access for one of your guests, create a new in...

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    • -4 votes

  • Can I share several invitations with the same person at the same time?

    There is no limit to the number of invitations you can create. If you want to invite several people over the same period, we recommend that you use the same invitation. An invitation has no sharing...

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    • -1 votes