In order to investigate, we may need to analyze your product settings and/or logs. Please note that if you agree, we will not access your videos and this authorization will be automatically revoked after three weeks.

In order to help us improve our detection algorithm, kindly check this box if you agree that the videos you send us, be shared with the Netatmo Research and Development team. Please note that only the videos you would have sent would be used and we have no access to any other videos.