Webhook heavily delayed
Hi!
currently playing around with Home Assistant and successfully registered the Webhook.
But the webhook events are received around 3 minutes after the doorbell was triggered, which is absolutely unacceptable for a doorbell.
I tested my webhook url from external manually and the average response time was 300ms for the call.
So i'm pretty sure the issues is not on my side.
Anything i can do to debug this? Is this a known/accepted issue of the API?
Comentarios
8 comentarios
Hi, same issue here. I even had to wait more than 5 minutes yesterday. The problem exists since about two month. Before the notifications came within a few seconds. Now i have to wait at least 1 minute
Same issue here. Annoying!
Same here. Was thinking was coming from my infra. Glad to see I’m not an isolated case
Same here since 5th May in the morning.
Often a delay between 1-2 minutes! … I also noticed that the JSON payload is incomplete for humans and vehicles, only for pets it is complete.
I already informed Netatmo but for now without much useful replies.
My 2 presence outdoor cameras are pretty useless if I can react on an event which is 1-2 minutes old 🤮
In the worst-case scenario, the burglar will be gone by then.
If they don’t fix it, I have to buy some new outdoor cameras, but from INSTAR for example. Those devices support local LAN access with MQTT, pretty much better than this stuff from Netatmo.
Same issue here. I have tried two different webhook setups, and they are both virtually useless with these delays.
well, Netatmo doesn't give a shit on it 🤮
It's time to switch to something that works and kick those Netatmo devices out of my house.
Hello all,
Sorry for the late answer, it took time for the teams to investigate and perform tests. We indeed noticed delays on the 3rd party webhooks component. Despite a huge scale-up of the service, the situation is not better
There is a ongoing rework project for webhooks (including the ones sent from our native apps) to improve the stability. Unfortunately, I don't have more information about an availability date for this
Have a good day,
Leslie - Community Manager
Same problem here. Hope you can fix this soon.
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