Giada Community manager
Comentarios
Actividad reciente de Giada
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Bonjour Matthieu, Le module principal mesure et enregistre les données tant qu'il est alimenté, et conserve les données pendant 21 jours divisés par le nombre de modules. Ainsi, par exemple, pour u...
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Hi Lukasz, You can remove the product from your Netatmo account in your Home Coach application.Click on the burger menu (top left) > advanced settings > select the product > users > click on the bi...
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Hi Michele, We provide our assistance exclusively by email. I confirm that we received your support requests. Our team will email you as quickly as possible to suggest a solution. We appreciate you...
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Hello, The issue you are experiencing is related to an unusually high number of requests being sent from your account to our servers. This can happen when a third-party application or home automati...
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Hi, Please wipe the top of the station with a dry cloth as the presence of particles could be causing measures on demand. It is also likely that an electronic device near the station is causing m...
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Hi szymon.klimczak, To contact our support team and receive technical assistance, please visit: https://helpcenter.netatmo.com/hc/. Select your product, find the article that fits your case, and cl...
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Bonjour, Ce bug a été bien pris en compte par nos équipes et des investigations sont encore nécessaires avant de déployer une correction, merci pour votre patience. Merci de choisir un titre clair ...
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Hi, Resetting deletes all of the data history and configuration settings from the Station. This operation is irreversible. Please read this article : https://helpcenter.netatmo.com/hc/en-us/article...
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Hi, The only way to reach out to our support team is via our Help Center. I invite you to read the Forum guidelines: https://helpcenter.netatmo.com/hc/fr/community/posts/18577738234770-Welcome-Foru...
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Bonjour maia2206, Afin de solutionner le problème, je vous invite à répondre à notre technicien par email et lui communiquer le résultat de cette suggestion. Merci pour votre coopération. Bonne jou...
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