Problem connecting Netatmo account to Google Home

Gian76
Hello there , does anyone knows about problem connecting Netatmo account into Google Home app? I had many devices connected but now I can't reconnect my Netatmo account to add other. It seems to be a technical error connecting with api. I'd like to have information. Thanks
1

Commentaires

5 commentaires

Date Votes
  • Comment author
    rosybaumster

    I'm not sure I'm having the same exact error as you but the Netatmo connection I have in Google Home has started being automatically removed every few days and I have to re-add the connection again in Google Home

    0
  • Comment author
    Gian76

    Hi, I solved the problem. I have Home + Control and Security apps. I had to disconnect my netatmo account to both.

    0
  • Comment author
    Starman

    How did you solve it? My Google Home app says it cannot link to the Netatmo app at the moment, or something like this.

    0
  • Comment author
    Leslie Community moderator

    Hello,

    Here is what I can advise : 

    • remove your Netatmo devices in Google Home app
    • log in to https://home.netatmo.com/ > Parameters > My account > Third-party apps > click on Google Home > Revoke access
    • go back in Google Home app and redo the process to re-link your Netatmo devices to their service

    Have a good day,

    Leslie - Community Manager

    1
  • Comment author
    Starman

    This worked great for me, thanks! 🙂

    0

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