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Commentaires
1 commentaire
Hello Robin,
To see in the dark, the camera uses infrared light. Since daylight also emits infrared light, we use a filter during the day to reproduce an image that is faithful to what a human eye can see. As soon as the ambient light decreases, the filter retracts to allow infrared light to pass through and allow night vision.
When the filter remains open, infrared light is then captured by the camera, making the image pink/purple and betraying a hardware defect in the filter.
As this cannot be repaired remotely, I invite you to contact your dealer for a product return.
If you have purchased your product from our online shop, please send us an email request via our help center.
Have a nice day!
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