Scale of graph in android smart weather app is wrong

vier.kuifjes

I was just looking at a temperature graph in the android weather app and noticed that the scaling of the graph is wrong. In the example below the measured temperature is 25.1°C but on the graph the dot is at about 23.8°C.

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Commentaires

23 commentaires

  • Comment author
    Antti Manninen

    I have realized the same annoying problem some time ago. It only appears in Android app, not in iOS or web apps.

    (I found this forum yesterday and did not find any post on this topic. Now I was about to start writing a new post about it, but surprisingly I realized that this one had been submitted just two hours ago.)

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  • Comment author
    William

    Just noticed this with the indoor air quality monitor temperature graph too and Android. I have a screen grab but not sure how to post it.

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  • Comment author
    david.evershed

    I have had this problem for a while, the reading at the top of the screen doesn't correlate with the graph or the numbers up the side of the graph.These 2 screenshots are both done on the same day, just a few hours apart. 

    Anyone got any idea how to sort it?

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  • Comment author
    vier.kuifjes

    Looks like the newest app update has fixed the problem 🙂

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  • Comment author
    david.evershed

    How do you get the latest app update. Doesn't seem to be an option on the app to update, so I uninstalled, then reinstalled, but I've still got the problem.

    1
  • Comment author
    vier.kuifjes

    Hmmm yeah I might still be on the beta channel for this app...

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  • Comment author
    William

    I think the new weather app version from 26 Aug is on the web browser version of the Google play store.

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  • Comment author
    William

    But for me it just installs 4.5.3.1. So maybe you only get newer version if in beta program.

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  • Comment author
    vier.kuifjes

    I'm on 4.6.0.1

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  • Comment author
    david.evershed

    Like William says, it's version 4.5.3.1. How can you upgrade to the newer version?

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  • Comment author
    vier.kuifjes

    You'll have to wait until the new version is released... at least you know it will be fixed 🙂

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  • Comment author
    Antti Manninen

    Version 4.6.0.1 is now in Google Play but it does not solve the problem, not even after removing the app and reinstalling it. The temperature graph below shows a little less than 22 degrees even though the correct temperature is 22.3 degrees. A more extreme example is the rain gauge graph on the bottom, showing 2 mm according to the scale on the left even though the correct reading is 0.5 mm.

     

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  • Comment author
    david.evershed

    One of the problems I've got is that neither the side bar or the line on the graph ties up with the readings at the top. In some cases as the graph line goes down, the readings at the top go up!

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  • Comment author
    vier.kuifjes

    You are right it is't fixed... 🙄

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  • Comment author
    Antti Manninen

    I contacted Netatmo's technical support about the problem and got the following reply from their technical specialist: "I've forwarded your comment to the dedicated team so that it can potentially be included in a future update."

    1
  • Comment author
    rhacornelissen

    I have the same problem, how annoying! Also on Android, all updates.

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  • Comment author
    rhacornelissen

    I would like to add my problem is with the Thermostat!

    1
  • Comment author
    franck_formis
    • Modifié

    Same problem here, very annoying... When will this be fixed?

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  • Comment author
    Antti Manninen

    I wonder if it would make fixing the problem any faster if everybody submitted a request on this topic directly to Netatmo following the instructions at https://helpcenter.netatmo.com/hc/en-us. Perhaps after sending a couple of "I've forwarded your comment to the dedicated team so that it can potentially be included in a future update" replies Netatmo would really start doing something.

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  • Comment author
    david.evershed

    We get different readings depending whether we go by the reading at the top of the screen, or whether we go by the figure on the graph. Which is correct?

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  • Comment author
    tesarikj

    I have Android app version 4.8.1.0 and still have same problem with bad scale. Do you anyone know about any solution?

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  • Comment author
    cr_mpo

    I have same problem. Version of app android is 4.8.1.0 . How can solve it?

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  • Comment author
    biriki.florin

    Same here. All fine on the website report. Mismatch on app Energia 4.8.1.0. used to manage the smart thermostat

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