Smart valves: batteries empty questions
I have two questisons regarding battery issues with the smart vales:
- So far I have never received a battery low notification. In the settings they are enabled and the batteries of different valves already died in the past without warning. Is this a known issue? Anything I can try to resolve this?
- Is there a way to avoid that the smart valve turns the radiator to 100% when the battery dies? It's quite bad when you are out of the house for a few days and this happens. So far I was lucky and the worst was the bathroom being heated to 32 degrees after a few hours of empty batteries.
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3 commentaires
It happens to me too... no more notification.
Two years ago the notifications worked well, but suddenly they stopped working without changing anything in my notification settings. Everything is enabled, on the Android side and on the Account settings as well!
I receive the bticino gateway notifications from the Home+Control app (i.e. when the wifi is down), but not the notifications of Netatmo products.
For what concerns the possibility to close the valves instead of open them when the batteries are over, I completey understand the point of Netatmo. But, in my opinion it should be a choice of the user setting the behaviour of the valves when they run out of battery.
For example if I live in a cold city maybe I would like to open the valves in order to avoid the freezing pipes, if I live in a temperated location it could be usefull to set the valves closed when they batteries are over to reduce the consumptions.
Probably, the mechanism of keeping the valve closed, instead of open completly, has to be something mechanical and quite statics in order to not be dependant from the batteries, but I'm not expert :-)
Dear Netatmo Support Team,
I have been a loyal Netatmo customer for over three years and have always appreciated the quality of your products. However, all of my Smart Radiator Valves (firmware 102) never issue any low-battery alerts—no push notifications, no emails, nothing. This has repeatedly resulted in radiators heating uncontrollably until batteries died completely. Creating very uncomfortable situations like waking up at night with a room at 27 degree.
This situation is frustrating me and I am reconsidering my use of Netatmo system ig there is no solution to the issue.
Kind regards
Diego
When the battery dies, Netatmo turns the heating to “Sahara simulation.” Exactly what everyone wants: an all-inclusive sauna. Totally logical. Not.
A heating system that goes full power when the battery is empty is pure chaos design. I’m done with Netatmo products and removing them all.
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