Video unavailable. Insufficient power source

helixx23
I thought my original power supply died two weeks ago... So i bought a new power supply and threw the old one away. The new power supply rating is 5.3VDC 3.5Amps... This is more then sufficient... But I get the error "Insufficient power source" Maybe the old power supply wasn't dead... It looks more like a software problem in the new firmware... What is the rating of a "sufficient power supply" according to Netatmo? The original one was 5Volt 2Amps. It feels like a software driven problem. My new power supply does have a display where it shows the voltage and amps going to the camera in addition I put a smart electric meter in the power socket where the power supply is plugged in. The power drawn from the camera is less the 5 watts. If the camera would draw 5 Volts and 2 Amps like the old power should supply, then the math would be 10 watts... What can I do to get rid of the problem?
2

Commentaires

3 commentaires

  • Comment author
    jelila

    Ho 2 videocamere e è ormai da 2 mesi che si disconnettono sempre e una delle due è da 6 giorni che è in aggiornamento .
    Ormai non servono più se devo controllare la casa è diventato un prodotto inutile.
    Costano tanto per il servizio che danno.

    1
  • Comment author
    damigella.simone

    same problem, for months it gives me that error even with the original power supply, after I unplug and plug the power supply back in the problem is solved for a while

    1
  • Comment author
    MDP

    v5.24.0 - Novembre 2024

    0

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