Infrared Failure on 4 cameras

francoiskmorgan

Own about 13 Netatmo cameras in different locations. Over the last while, 4 of them have developed infrared failures (3 x Welcome cameras with one Presence). Usual reboot / reset didn't help. Can hear the camera click when it goes dark but infrared doesn't work.

Out of warranty but some not all that long ago. Have been offered discount by Netatmo support (though with this remains nearly same price as on Amazon). 

Do wonder whether a firmware update may have contributed to this. I've always been a big proponent of Netatmo and its suite of products. However, if it's a hardware failure, it does make me lose confidence somewhat in Netatmo and the reliability of its products.

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