Error Code 0097-00002
A few years ago, I integrated two cameras between Apple HomeKit and the WEB Netatmo Application perfectly. But a few days ago the ISP in my house had to change the router and the APs of WiFi.
Then, I did a hard reset (red card + white card + homekit configuration card) both cameras, and I got a successful setup with HomeKit that worked perfectly with all configuration options. But I couldn't configure these cameras in the App iPhone, iPad + WEB Netatmo application (https://home.netatmo.com/) I can't define the area for the activation of the cameras, neither the FTP service to save the videos.
Anyway, the app on the iPhone & iPads gave me an error Error Code 0097-00002.
I see the cameras in homekit but not in the app
Commentaires
4 commentaires
hi, have the same problem, you resolved it ?
Yes, in my case, the solution was to use a Wi-Fi network that only supports 2.4 GHz. During setup, you must use the same Wi-Fi on your smartphone or tablet.
Caméras work fine with apple HomeKit but not possible to install them or connect them via netatmo iOS app - for smoke alarm worked fine
Hi everyone,
My camera
With serial number:
gaa6774 09123834 09AW1
When I configure ei fi Have an error
(0097-00002)
The camera works with home iPhone but do not work with security Netatmo application. It looks blocked
Can you please check?
Thanks
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