Thermostat using batteries in 3 days

noelfdevlin
Why is this only happening recently…was there a software change and when will it be resolved
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Commentaires

3 commentaires

  • Comment author
    marianreavey

    I put new batteries in my thermostat 2 weeks ago & now told to replace them. It would not function & I’ve had to put more new batteries in.

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  • Comment author
    marianreavey

    Why are batteries running out so soon?

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  • Comment author
    noelfdevlin

    I believe there was a system software upgrade. I, too, had the system for over 6 years and only replaced the batteries when they normally died, months at a time.

    Now I can't get 3 days from a set of batteries

    The only response from Netamo support was for me to send the thermostat unit and the relay back to them in France, pay € 44 to have it repaired, and then be responsible for any customs charges applicable when  it would arrive back in Ireland. What a joke!

    I will have to find an alternative unit, such as HIVE or EMBER or CLIMOTE now....

     

     

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