App Security vs timeline for doorbell

mariontelo
The bell timeline does not show the preview - a cutout of the person. The preview is without an image. The wife also does not see the preview image of the person in the app.
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    osaxxx

    Same here, no thumbnails in timeline anymore. Issue persists for weeks now. I Replaced sd memory card. Didn’t fix issue. Re-installed app. Didn’t fix it. But can’t be problem in app on local/one device. Issue occurs on all apple devices I use. Re-installing app will not fix issue. Must be issue in this version of app. Netatmo must fix it in next release.

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