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Commentaires
5 commentaires
Did you manage to fix this? Having the same issue with 2 out of 3 new detectors
No, the problem is still present and there is no response / solution from the Netatmo helpdesk.
I have already tried another Wi-Fi network, another account and another device but that does not solve the problem.
I have the same problem. Can it be a firmware issue?
Latest release according Netatmo site is: 1.15.0 this is also the version installed on the devices i have trouble with.
Two other devises i have bought a while ago have firmware version 2.0.5 these had no issue installing and setting up Wifi.
With no connection updating is also a challenge, any thoughts
All of my devices have 2.0.1, so I am not sure if this is the issue.
I was able to contact Netatmo and get a response, but it was not helpful. Netatmo wanted me to file for warranty at Amazon. I don't believe that 2 out of 3 devices are really broken.
Hey Sven,
Thanks for your reply.
I was hoping firmware was the problem.
To it is strange that on the Netatmo site firmware latest update is two years old and as they say- 1.15.0???
Hope someone can give some tips and or direction to a solution.
Gr, Hans
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