Wifi connection setup not possible with 2 new smoke alarms

luc.deville
I have 4 new smoke detectors of which 2 cannot be connected to WiFi. I have been waiting for 3 weeks for a response and solution from the helpdesk but I don't get any more response. It is unacceptable that Netatmo does not solve this issue.
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2 commentaires

  • Comment author
    sven

    Did you manage to fix this? Having the same issue with 2 out of 3 new detectors

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  • Comment author
    luc.deville

    No, the problem is still present and there is no response / solution from the Netatmo helpdesk.

    I have already tried another Wi-Fi network, another account and another device but that does not solve the problem.

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