Receiving 1-2 false alerts per minute!

lucidly
My doorbell is sending me 1-2 false alerts per minute! It thinks it saw a person and sends me alerts 1 to 2 times each minute. No matter how many times I click on improve detection and mark the alert as “not a person”. The detection does not approve. I emailed a support ticket a week ago and have had no reply, except the automated “ This email is automatically generated in response to your message. We have received your request and we make every effort to respond as quickly as possible.” As it has been a week that is roughly 13,440 alerts ago! Come on Netatmo, this is terrible on every level…. Especially customer service!
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    rowie

    I have the same spam here! working ...not working ... no sdcard ... sdcard working ... every minute

    no possibility to deactivate that shi.. ... what a ...

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