Since end of May, camera stopped working although still connected
As of end of May, the camera is not recording events anymore and I cannot access the livestream. I restarted the camera multiple times and can see that other users have the exact same issue occuring on the same time (there is multiple Facebook and community entries on this). The camera is still connected properly to the WIFI and I can stream recordings from before end of May.
Can you please assist?
Thanks
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Have you changed the microSD card ? If not get a good quality one suitable for security cams with fast upload speed ( and add a smidgen of dielectric lubricant to water proof it )
That worked for me the first time my camera didn’t work ( plus the second time was either the same and or fuse box reset )
Yes my camera went off line end of May too but it was not connected to WiFi and the QR code was not readable to reset it .
In the end I changed the SD card but still not working then the electrician came to change the meter and when he switched fuse box on the camera started to work!
Hi Pattie, SD card works well, I have already checked that.
Just to clarify:
Did you apply the lubricant onto the SD card contacts?
And what do you mean with the fuse box reset? Turning off the entire electricity for the camera? Did that multiple times too already...
Cheers
Yes the lube goes on the contacts ( you can get a big tube from web - I had to pay £5 for a teeny sachet years ago but you can get 80 ml for not much more now )
I used to reset the fuse which worked in February. In May I reset the router fuse button but it was only when the electrician switched the whole motherboard off for 30 mins whilst he fixed the smart meter it came back on ( after I just purchased a new one with siren on offer !!)
Even if card appears to work it is worthwhile changing to a high spec with fast recording
I got a simulair problem. Seems I accidentally pushed the button ‘stop recording’
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