Giada Community manager
Commenti
Attività recente di Giada
-
Hi, The same issue has been replied here. Please check this topic in our community. Have a great day !
- Visualizza commento
- Modificato
- 0 voti
- Commento ufficiale
-
Bonjour, 1. Oui. La Serrure et Clés Intelligentes sont bien compatibles avec Apple Homekit : https://www.netatmo.com/fr-fr/smart-doorlock 2. Non, pour un niveau de sécurité maximal, la Serrure Inte...
- Visualizza commento
- Modificato
- 0 voti
-
Bonjour @guillaume.lafile, Nous attendons la confirmation de notre département comptable avant de vous communiquer l'adresse d'envoi pour la réparation, c'est notre procédure habituelle. Notre agen...
- Visualizza commento
- 0 voti
-
Hi @rod, Please reach out to your local reseller to address this issue. Have a nice day !
- Visualizza commento
- 0 voti
-
Hi Astrid, On Android 8 or later, you should be able to change the notification sound. Go to the Home + Security app > Settings > Notifications, to access advanced notification settings. Notificati...
- Visualizza commento
- 0 voti
-
Bonjour, Les produits Netatmo sont conçus pour une utilisation domestique, pas dans un domaine professionnel. Il est possible de gérer plusieurs produits depuis la même application. Lors de la proc...
- Visualizza commento
- Modificato
- 0 voti
- Commento ufficiale
-
Hi Regina, Could you please uninstall and reinstall the most recent version of your Netatmo app? Let us know if the issue persists. This bug has been fixed a few weeks ago. Have a nice day!
- Visualizza commento
- 0 voti
-
Hi, Please head to this article and submit a request to the support team. Have a nice day 🙂
- Visualizza commento
- 0 voti
- Commento ufficiale
-
Hi, The "bip" you hear during the sound test is not the same as when smoke is detected. The loudspeaker on the detector is meant to be used at full power. In order to protect your ears during the s...
- Visualizza commento
- 0 voti
- Commento ufficiale
-
Hi, Please use another micro SD card and insert it into the slot. Make sure you insert the card in a straight angle. [How to insert the MicroSD card](https://imgur.com/gb1JjX7) You should be able t...
- Visualizza commento
- 0 voti
- Commento ufficiale