Giada Community manager
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Attività recente di Giada
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Hi @cadillac, You can only find the Timelapse icon if the camera has been connected for the last 24 hours (monitoring, internet and power) To download the Timelapse: Open the Netatmo Home+Securi...
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Hello, To workaround this issue, you can : muffle the noise your vacuum cleaner makes (by changing its power if there is a dimmer); ignore these alerts; use a less noisy vacuum cleaner. In the me...
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Bonjour, Veuillez consulter cet article pour prendre connaissance du fonctionnement de la nouvelle application Home + Security : https://www.netatmo.com/fr-fr/blog/netatmo-home-security-app-redesig...
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Hello, If you see the "Welcome" screen, please confirm the name of the device, and follow the instructions on the screen. You have to place the device in a room. Once done, you will get the app as ...
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Hello, Scheduling the recording of our cameras on specific hours is not possible. For security reasons, the surveillance can be activated/deactivated only manually, but you will be notified only du...
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Hello John,Thank you for your message and for joining our Community!When our products are not able to collect the outside temperature near your Home for a few days, the consequence is that we do no...
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Bonjour tout le monde, Si votre Module extérieur ne fonctionne pas, cet article pourrait vous intéresser : "Ce module ne peut pas joindre la Station". N'hésitez pas aussi à jeter un œil aux autres ...
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Bonjour tout le monde, Je vous invite à consulter cet article qui pourrait vous aider dans la résolution de l'erreur « Carte SD défectueuse » ou « Carte SD absente ». Si cela persiste pour vous, no...
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Bonjour, Ce produit n'existe pas. Je vous remercie pour votre suggestion que je transmettrai à l'équipe R&D pour développement futur. Il n'est pas possible d'associer un produit d'une autre marque ...
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Hello @pat123, The Outdoor Module is available for sale here : https://shop.netatmo.com/sv-se/weather/accessories/outdoor-module Please update the country setting of our shop : locate the country s...
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