Installation outside camera at new network

a.g.boer
I am trying to installate my smart outdoor camera of netatmo (presence) several times on a new network but after finding the correct network and the confirmation back the camera is connected to that network i get the error code 0097-00002. I use your app on my IOS ipad. What is going wrong and what should i do to solve this problem. Because of moving to an other house i do not have not used the camera during 2 years.
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    paul.cheeseman

    I’m trying to set up a new camera. I can find the camera on my phone and it’s obviously found my WiFi but keep getting an error message asking me to try later???

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