Giada Community manager
Opmerkingen
Recente activiteit van Giada
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Bonjour Jacques, Je vous souhaite la bienvenue dans le nouveau Forum Netatmo et vous remercie pour votre premier post! 😊Il est tout à fait possible de transférer les données historiques de votre an...
- Opmerking weergeven
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- Officiële opmerking
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Hi, We do not have any server incident to report in the latest days. If you need any technical assistance, feel free to reach out to our support team through the proper channel.
- Opmerking weergeven
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The bug was fixed a while ago. For personalized assistance and if the issue still persists for you, I invite you to reach out to our support team. We appreciate your cooperation.
- Opmerking weergeven
- -2 stemmen
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Hi, We have not encountered any issues with Wi-Fi connection on our products. Please submit a request, so our support team can assist you further. Welcome - Forum guidelines We appreciate your coop...
- Opmerking weergeven
- Bewerkt
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Hi everyone, Just to clarify, the Outdoor Module is only available for purchase through our official website. However, our e-shop unfortunately doesn’t currently ship to Australia. If you have a co...
- Opmerking weergeven
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Hi, We’re aware of an issue affecting the True Temperature feature. Our team is currently working on it, and we’ll keep you updated as soon as it’s resolved.😉
- Opmerking weergeven
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Il ne s'agit pas d'une erreur. Vous aviez déjà signalé votre problème de "Relais injoignable" sur le ticket 3246286. Le même jour, vous avez ouvert un autre ticket sur le même sujet, suivi de deux ...
- Opmerking weergeven
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Bonjour Thierry, Je suis désolé de lire votre message. Toutefois, je constate qu'une demande d'assistance a bien été ouverte auprès de notre support le même jour, quelques minutes plus tard l'ouver...
- Opmerking weergeven
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Hi tim, Thank you for sharing your feedback. I’d like to take a moment to address your concerns regarding your interaction with our support team. At Netatmo, we deeply value all our customers and a...
- Opmerking weergeven
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It was a glitch in the update configuration during the last phase of version 26 deployment, which caused unexpected reboots of the Relay. We deeply apologize for the inconvenience it may have cause...
- Opmerking weergeven
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