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Netatmo does not take responsibility for bugged firmware 5.22 and bricked camera (fixed green light)

My camera is bricked after the firmware update 5.22. It turns on with a fixed green light and the camera does not respond. I opened a support ticket and the technician asked me to do all the steps ...

• felipehz.md
• 20. August 2024 20:38
• 9 Follower
• 6 Kommentare
• 2 Stimmen

1. Community
2. [EN] Smart Indoor Camera and accessories
3. Indoor camera has fixed green light and no video

Well, I opened a support ticket for the green light and unresponsive camera issue. They made me connect the camera directly to my Windows computer and to the router via Ethernet and nothing, the ca...

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• 20. August 2024 17:01
• 2 Stimmen

1. Community
2. [EN] Smart Indoor Camera and accessories
3. Smart Indoor Camera v5.22.0

Well, I opened a support ticket for the green light and unresponsive camera issue. They made me connect the camera directly to my Windows computer and to the router via Ethernet and nothing, the ca...

• Kommentar anzeigen
• 20. August 2024 16:56
• 2 Stimmen

1. Community
2. [EN] Smart Indoor Camera and accessories
3. Smart Indoor Camera v5.22.0

The camera has been working for over 2 years without any problems. Today when I tried to check the camera, it doesn't show any video and the app says it's not connected. The camera has a solid gree...

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• 11. August 2024 21:31
• 0 Stimmen