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How do I find the MAC address or the serial number of my product?

You can find the MAC address of your Healthy Home Coach device in the settings of the application > Advanced parameters > name of your Healthy Home Coach. You can also find the serial number on your product (a letter followed by 6 characters).

Healthy Home Coach: gxxxxxx (you can identify your Healthy Home Coach’s MAC address from the serial number. Simply replace the letter g with 70:ee:50 then insert two double-digit numbers separated by a colon.

For example, if the serial number is g00201c then the MAC address will be 70:ee:50:00:20:1c

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