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Outdoor Camera ORIGINAL
Outdoor Camera ORIGINAL
Setup - Installation
Can I install the Outdoor Camera without replacing an existing light fixture?
Do I need a professional installer?
How to install the Outdoor Camera ORIGINAL?
Positioning guidelines for the Outdoor Camera ORIGINAL.
I can’t setup the Outdoor Camera ORIGINAL. What should I do?
I lost the HomeKit QR code of my Outdoor Camera ORIGINAL, what should I do?
Connection - Network
Can I use my Outdoor Camera ORIGINAL on a public Wi-Fi network?
Can the Outdoor Cameras work on Ethernet/PoE?
My app says « Remote access to the camera has been blocked (unverified connection) » (error 0097-00003)
Advanced network troubleshooting guide.
How can I change the Wi-Fi configuration of my Camera? I changed my router, how can I configure my Camera to connect to internet again?
Can I use my Camera with a 4G router?
App and notifications
What kind of notifications will I receive from the Outdoor Cameras?
I receive too many notifications from people or cars on the street. What can I do?
Is there a Home + Security app for my Apple Watch? The Home + Security app for my Apple Watch has disappeared. How can I get it back?
What changes with the new Home + Security Webapp?
I have the message "Notifications unavailable", what does it mean?
Advanced notification settings for Android
See all 10 articles
Storage (SD card - Dropbox - FTP)
Does my Outdoor Camera ORIGINAL continue to work without a microSD card?
Where is the SD card located in my Outdoor Camera?
How to configure FTP video backup?
What should I do when my Dropbox is full? Why am I asked to switch to Dropbox Pro?
I have an error message when I want to play my video from Dropbox. I have a "transfer error" event on my Timeline. What should I do?
Can I link multiple Dropbox accounts with the same Camera?
See all 16 articles
Video - Events
Video / live does not play, why?
Can the Outdoor Camera recognize myself or my family and friends?
My Outdoor Camera misses some events, what should I do?
Improve your Camera's detection
The Home + Security app displays "error code 01". What does it mean?
The floodlight stays on and the Camera is not working properly in the Home + Security app.
See all 10 articles
Product interactions
How can I reset my Outdoor Camera ORIGINAL?
Where can I find the HomeKit setup code for my Outdoor Camera ORIGINAL?
How is my Outdoor Camera protected against rain and humidity?
How does the floodlight on the Outdoor Camera work?
Where can I find the serial number or MAC address for my Outdoor Camera?
What does the colored status LED on my Outdoor Camera ORIGINAL indicate?
See all 16 articles
Apple HomeKit
My camera detects too much motion in the Home app. What can I do ?
What is Apple HomeKit monitoring?
Amazon Alexa
My Amazon Alexa assistant says that my product is not responding.
My account is linked to Alexa, but I don’t see my product in the Alexa app.
How do I set up Amazon Alexa to control my Netatmo products?
How do I remove access to my Netatmo products in Amazon Alexa?
What are Amazon Alexa and Amazon Echo?
Google Assistant
How do I use my product on Google Assistant?
My account is linked to Google Assistant, but I don’t see my product in the Home app.
How do I remove access to my Netatmo products from my Google Assistant?
My Google Assistant says that my product is not currently available.
How do I set up “Google Assistant” to control my Netatmo products?
What is Google Assistant and Google Home?
Discover product features
How does the surveillance work?
Can the Outdoor Camera be recording 24/7?
What is the Outdoor Camera's power supply?
How much power does the Outdoor Camera use?
How does the siren on the Outdoor Cameras work?
Can I add several Cameras to the same home or to the same Netatmo account?
See all 13 articles
Useful resources
Outdoor Camera Original (2026)
Updates
Outdoor Camera Original
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