Resetting your Original Outdoor Camera can be useful in several cases: Wi-Fi network change, connection problem, change of owner, or unexpected product behavior.
This article explains when and how to safely reset your camera.
Before you begin
- A factory reset permanently removes the camera from your Netatmo account
- After the procedure, the camera will need to be fully reconfigured in the app
- Make sure the camera is properly powered
⚠️For security reasons, the reset cannot be triggered at any time: the reset button is only active during the 15 minutes following the last electrical restart of the camera. This prevents any unauthorized manipulation.
Where is the reset button?
The reset button is located behind the grille under the product.
Available actions from the reset button
Depending on how long you press the button, three different actions are possible:
Short press (less than 5 seconds)
- Solid white LED
- Restarts Wi-Fi pairing
- Use in case of network connection issues
Medium press (between 5 and 10 seconds)
- Solid blue LED
- Resets Apple Home pairing
- The camera remains linked to your Netatmo account
Long press (more than 10 seconds)
- Solid red LED
- Factory reset
- The camera is restored to its original state and removed from your Netatmo account
Updated