Hello,

The WebApp has undergone a major upgrade for users of Netatmo Weather and Energy products. This new version, available on home.netatmo.com, has been deployed since 27 March 2024. It has now a completely new interface, designed to provide access to a single dashboard for monitoring and analysing all the data relating to the Weather, Comfort and Security of your Smart Home.

Why this update?

The historic WebApp (my.netatmo.com) needed to be reworked to enable us to continue our ongoing improvements in terms of security and design.  After more than 12 years of loyal service, it needed a thorough overhaul. The new interface uses the most modern tools and integrates our new product architecture based around the two axes of Control and Security. It is now resolutely forward-looking.

What's new?

• Legrand products are now integrated, in addition to Netatmo products.
• Graph comparison:
  • Up to 4 pieces of data can be compared at the same time, from a single product or from different products.
  • You can compare 2 periods by simply clicking on the "+" button.

• Products are now grouped by room.
• The My Devices card centralises the wireless reception and battery levels of all your devices.
• The Settings menu has been improved. Manage your account and the users who have access to your Home, download your data and change the order of the rooms, enable the dark mode or change the units of your products...

Users of Weather products:

• Improved data visualization with a new central graph for quick interpretation of your weather data, with a calendar that finally allows you to quickly consult a specific period.
• More detailed weather forecasts, with figures in 3-hour intervals.

Users of Energy products:

• The specific modes (Absent, Frost Guard mode) and the choice of the current schedule are now grouped together for quick access.
• Manual setpoints can be applied room by room.
• The monthly reports have been updated to display more relevant data and help you save even more energy.

What has changed?

Some functions are no longer available in the WebApp, but they are still available in the Weather, Energy and Home + Control mobile apps for iOS and Android:

• Creating, editing or deleting a heating schedule. 
• Manage my home (changing the names of the rooms and products, reconfiguring the network, calibrating products, checking the serial numbers, etc.).

Lastly, the monthly energy reports can temporarily no longer be viewed on mobile phones, but only on the WebApp from a computer.

Note

Since the launch on 27 March, many of you have expressed your dissatisfaction with the lack of certain functions or with certain ergonomic choices. We have listened to all your feedback and will continue to improve our WebAapp by taking your comments into account. 

We are fully committed to your satisfaction and to help you make the most of this transition. Some improvements have already been added since the launch of the Beta version (changing the order of rooms, checking battery and wireless network levels, etc.), and more are expected very soon.

We hope you will soon find your feet in this new, redesigned version, and we are always keen to hear your comments and suggestions.