outdoor weather station does not work

ron

outdoor weather station does not work

0

Comments

11 comments

  • Comment author
    martin_glass

    Me too.

    2
  • Comment author
    nobounds10

    Me too.

    0
  • Comment author
    mikaelodhag

    my outdoor module doesnt work

    0
  • Comment author
    ron

    I changed the batteries but after that the outdoor unit does not work anymore

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  • Comment author
    netatmo

    Same problem.

    0
  • Comment author
    k.gravgaard

    Mine draned the battery and Then stopped working..

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  • Comment author
    netatmo

    After the batteries suddenly ran out quickly, the outside temperature and hydrometer no longer work. Just like many others on the forum. After many emails it is still unclear to me whether the unit is defective or due to the firmware update. There seems to be a connection, although the batteries run out quickly. Only the signal strength, battery and air quality are displayed.

    0
  • Comment author
    Chr4

    Battery in outdoor module lasts for 2 hours, even tried when its only indoor! Poor quality, Netatmo.

    0
  • Comment author
    Giada Community manager

    Hi,

    To receive the best help from other forum members, please provide a detailed description of the issue you're experiencing with your device. Simply saying "It doesn't work" can mean many different things, and your problem might not be the same as someone else's.

    If you need our assistance, please head to https://helpcenter.netatmo.com/hc/.

    You have to select your product, find the article that fits your case, and click 'Submit a request' at the bottom. Our team will reply via email.
    Have a great day!
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  • Comment author
    pbergholtz

    Same problem. Random reconnection of outdoor module (temp and time differ) extra 3 indoor modules always connected. Opened outdoor module and taken apart, no moisture on pcb or contacts. New batteries several times. Works for a short while and then randomly. Relocated module (2m from indoor unit now and full rf signal level), same result. No further help from Netatmo (only suggestion; take inside and dry for a week) Suspect internal oscillator in outdoor unit that is unstable and drifts out of frequency. Software 53. No warranty left. Have to concider bying a complete new station as new outdoor module is not available in shops.

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  • Comment author
    jherbold113

    Outdoor sensor does not blink when new batteries are put it.  It does not connect either.  After an hour, one of the batteries was drained by 0.1 volts.  Put new batteries in again.  Still the same result.

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